The people you most want to keep have to hear that you visit a future for them at your company.
Some of the most significant and memorable conversations of my professional career were impromptu. I don’t look back with any high amount of fondness for the formal performance reviews my working life. The talk over a beer about my career with a mentor — and even the entire unscheduled dialogue with an executive I looked up to — will be the moments I recall years later. These conversations helped support confidence in myself and reassured me that I was headed in the proper direction. These "napkin" talks where my future was discussed were sketched on a scratch sheet of paper or literally a napkin in some instances, not really a power point presentation. The casual nature of the exchange made both more natural and sincere. These were having the talk to me because they cared and saw potential in me, versus the discussion being mandated by management relating to a performance review.
Section of the enormous value of the napkin talk isn’t that you will be necessarily likely to paint a crystal-clear picture of your employee’s future; the main point is you are expressing to your employee that you would like them there, you see them in your company future and, most significantly, you care. You are not necessary to have this talk; you would like to have this talk because you’re committed to your employee’s success.
Related: 4 Methods to Create a Culture of Daily Mentorship
Listed below are three keys to executing a highly effective napkin talk:
1. Paint a long-range picture.
Your parents or grandparents worked in vastly differing times than we reside in today. Perhaps they started their careers within their twenties with a big corporation, and four decades roughly later, they retired from the same company. They probably worked their way up the rungs of the ladder, individually. Today, the road up the ladder is a lot more unpredictable and complex. Due to this, the importance of an excellent napkin talk conversation is stronger than ever.
The very best napkin talks visualizing together with your employee what their long-range professional future may appear to be. This exercise could be powerful in an adult company, but a lot more important in case you are currently a smaller company or a start-up. In case you have a high-potential employee, it’s likely that good they consider their future and career frequently. Rather than permitting them to just speculate by themselves, the napkin talk enables you to help shape their vision. In addition, it helps crystalize within their mind that they indeed have another together with your company. This conversation demonstrates they’re in your plan and you could see them not merely long-range together with your organization, but also advancing and playing a substantial role.
Related: Move Beyond Just Managing In to the Fertile Turf of Mentorship
2. This is exactly what can happen but no guarantees.
When there is any danger in having a napkin talk, it’s that your employee will need the conversation literally. Obviously, there are a great number of factors that may interrupt their path — especially their own performance and effort. This challenge, however, is easily mitigated by putting a disclaimer on the conversation. Be sure you preface anything can occur. There will be unforeseen factors and there is nothing written in stone. Section of the napkin talk’s power is that it’s indeed informal, which complements the "asterisk" you attach about anything being possible.
Related: How exactly to Bridge the Workplace Generation Gap
3. Inform them they ultimately determine their own path.
The very best leaders believe they influence their career trajectory a lot more than external factors. That isn’t to state they place no value in other factors. But by the end of your day, they take responsibility for where they end up. That is of particular importance because you wish to encourage accountability and a relationship between effort and reward.
At this time, your best folks are visualizing their future with, or after, your company. The napkin talk is a conversation better had earlier than later. It offers the up-and-coming stars of your company useful insight to consider if they are day-dreaming about their career. It lets you help shape their expectations. Most of all, it shows them you care. It’s a talk they’ll likely remember years later.